Samsung 39E Error Code — Refrigerator Fault Fix

Error Code Explained

What Does the Samsung 39E Error Code Mean?

The 39E error code on a Samsung refrigerator indicates a fault with the ice maker temperature sensor. Samsung refrigerators monitor the ice maker tray temperature to determine when the ice is frozen solid enough to harvest. When the sensor fails, the ice maker cannot confirm freeze status and stops producing ice.

39E is one of the more common Samsung ice maker error codes. It frequently appears on French Door and Family Hub models that use a dedicated in-door ice maker.

Root Causes

Common Causes of the Samsung 39E Error Code

1

Failed Ice Maker Thermistor

The small thermistor inside the ice maker assembly has broken, reading out of range.
2

Frost Buildup Around Ice Maker

Heavy frost around the ice maker assembly can damage or short the thermistor leads.
3

Ice Maker Assembly Failure

On some Samsung models the thermistor is not sold separately and requires full ice maker assembly replacement.

Step-by-Step Guide

How to Troubleshoot the 39E Error Code

⚠️

Safety First: Always disconnect the Refrigerator from power before inspecting any internal components. Do not attempt electrical repairs. If in doubt, call a certified technician.

1

Force defrost the ice maker

On most Samsung models, pressing Freezer + Lighting buttons simultaneously for 8 seconds enters forced defrost mode. Cycle through to the ice maker defrost option. This clears frost that may be affecting the sensor.
2

Power reset

Unplug for 5 minutes and restore power. If the ice maker had a transient sensor read error, it may clear on restart.

Professional Service

When to Call a Samsung Technician

⚠ Stop DIY if any of these apply

If 39E persists after a defrost cycle and power reset, the ice maker thermistor or full ice maker assembly requires replacement. Samsung ice maker replacement is a moderate repair.

Estimated Repair Cost

$100 – $280

Exact quote before any work begins. No surprises.

📞 844-739-1647

FAQ

Frequently Asked Questions — Samsung 39E

Not necessarily — it means the ice maker sensor has failed. The ice maker mechanism itself may be fine. Replacing the thermistor (or assembly) typically restores full ice production.
After resolving 39E and resetting the ice maker, allow 24 hours for the first full ice tray production cycle.

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