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Samsung Dishwasher Not Draining — 5C Error Causes & Fix

Samsung dishwasher showing 5C or 5E, or standing water in the tub? This guide covers every cause and step-by-step fix — most are DIY in under 10 minutes.

2 min read Updated Apr 16, 2026 By
Samsung Dishwasher Not Draining — 5C Error Causes & Fix

Samsung Dishwasher Not Draining — 5C Error Causes & Fix

This guide walks you through samsung dishwasher not draining — 5c error causes & fix step by step. Specifically, our certified technicians share the exact process they use to diagnose and fix this fault. Furthermore, following these steps correctly helps you avoid unnecessary repair costs.

In addition, if any step seems unsafe or unclear, stop and call a certified technician. As a result, you protect both yourself and your appliance from further damage.

Need Professional Help?

If you prefer a professional to handle the repair, we make booking easy. Moreover, our technicians bring all necessary parts on the first visit, so you get a fast, reliable fix.

Additionally, the U.S. Department of Energy offers useful appliance efficiency and maintenance tips. You can also browse our appliance error code database if your appliance shows a fault code.

Frequently Asked Questions

How do I clean the Samsung dishwasher filter?

Remove the lower rack. Specifically, locate the filter assembly at the center-bottom of the tub. Twist the cylindrical mesh filter counter-clockwise and lift it out. Furthermore, remove the flat coarse filter beneath it.

Additionally, rinse both under running water with a soft brush to remove food particles and grease. As a result, reinstall the flat filter first, then lock the cylindrical filter clockwise. Clean monthly to prevent 5C errors.

My Samsung dishwasher shows 5C after a power outage — is something broken?

No — a power interruption during a cycle can leave the dishwasher mid-cycle with water in the tub. Specifically, when power returns, the machine detects the water and triggers 5C. Run a Cancel + Drain cycle (press and hold Start for 3 seconds on most models) to drain the tub. Furthermore, if 5C clears after draining, no repair you need.

Can I use my Samsung dishwasher with standing water in the tub?

No. Specifically, standing water will sit in the tub and become contaminated with food residue. Address the 5C drain fault before running another cycle.

Independent Service Notice: Samsung Appliance Repair are an independent appliance repair service and is not affiliated with, endorsed by, or sponsored by any appliance manufacturer. Brand names and model numbers are used for identification purposes only.
FAQ

Frequently Asked Questions

Everything you need to know before booking your repair.

Remove the lower rack. Locate the filter assembly at the center-bottom of the tub. Twist the cylindrical mesh filter counter-clockwise and lift it out. Remove the flat coarse filter beneath it. Rinse both under running water with a soft brush to remove food particles and grease. Reinstall the flat filter first, then lock the cylindrical filter clockwise. Clean monthly to prevent 5C errors.
No — a power interruption during a cycle can leave the dishwasher mid-cycle with water in the tub. When power returns, the machine detects the water and triggers 5C. Run a Cancel + Drain cycle (press and hold Start for 3 seconds on most models) to drain the tub. If 5C clears after draining, no repair is needed.
No. Standing water will sit in the tub and become contaminated with food residue. Address the 5C drain fault before running another cycle.

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