Samsung 25E Error Code — Refrigerator Fault Fix

Error Code Explained

What Does the Samsung 25E Error Code Mean?

The 25E error code on a Samsung refrigerator indicates a fault with the ice maker ejector motor or drive mechanism. After the ice mold is frozen, a small motor rotates ejector blades to push the cubes out. When this motor fails to complete its ejection cycle within the expected time, 25E is triggered and ice production stops.

Root Causes

Common Causes of the Samsung 25E Error Code

1

Failed Ice Ejector Motor

The small motor that drives the ice ejector blades has burned out or seized.
2

Ice Jam in the Mold

An oversized ice formation or clump is jamming the ejector blades, stalling the motor.
3

Frozen Ice Maker Mechanism

Ice buildup around the ejector prevents the motor from turning.
4

Failed Ice Maker Control Board

The small PCB on the ice maker module has failed.

Step-by-Step Guide

How to Troubleshoot the 25E Error Code

⚠️

Safety First: Always disconnect the Refrigerator from power before inspecting any internal components. Do not attempt electrical repairs. If in doubt, call a certified technician.

1

Defrost the ice maker

Turn off the ice maker and allow the compartment to defrost. An ice jam or frozen mechanism is the most common cause of 25E.
2

Reset the ice maker

After defrost, locate the Test button on the ice maker module and press for 10 seconds to run a test cycle.

Professional Service

When to Call a Samsung Technician

⚠ Stop DIY if any of these apply

If 25E returns after defrost and reset, the ice maker ejector motor or the ice maker module requires replacement.

Estimated Repair Cost

$90 – $230

Exact quote before any work begins. No surprises.

📞 844-739-1647

FAQ

Frequently Asked Questions — Samsung 25E

Replacing the full ice maker module (which includes the ejector motor) is the most reliable fix for persistent 25E. Samsung sells complete ice maker assembly replacements for all French door and side-by-side models.

Book a Samsung Refrigerator Repair Appointment

Samsung specialist available same-day. We'll call within 60 minutes to confirm.

Free Diagnosis Estimate
30-Day Warranty
No Hidden Fees
Same-Day Service Available

Your information is secure. We never share or sell your data.