Samsung 24E Error Code — Refrigerator Fault Fix

Error Code Explained

What Does the Samsung 24E Error Code Mean?

The 24E error code on a Samsung refrigerator indicates a fault with the fresh food compartment defrost sensor (also called the refrigerator evaporator temperature sensor). Samsung dual-evaporator refrigerators have separate evaporator coils and defrost sensors for the freezer and fresh food sections. The defrost sensor monitors the fresh food evaporator temperature to determine when defrost is needed and when it is complete.

When 24E is triggered, the defrost system for the fresh food section cannot operate correctly, which leads to ice accumulation on the fresh food evaporator and reduced cooling in the refrigerator compartment over time.

Root Causes

Common Causes of the Samsung 24E Error Code

1

Failed Defrost Sensor

The NTC temperature sensor has drifted out of specification or developed an open/short circuit. Resistance at room temperature should be within the specified range for the model.
2

Wiring Harness Fault

The sensor wiring has developed a break or corrosion at the connector.
3

Frost Accumulation on the Sensor

Heavy frost around the sensor can cause false readings. Forced defrost may temporarily clear 24E if frost is the cause.

Step-by-Step Guide

How to Troubleshoot the 24E Error Code

⚠️

Safety First: Always disconnect the Refrigerator from power before inspecting any internal components. Do not attempt electrical repairs. If in doubt, call a certified technician.

1

Run forced defrost

Enter forced defrost mode and run a complete cycle. If 24E was caused by frost accumulation affecting the sensor, it may clear after the evaporator defrosts completely.
2

Inspect and test the sensor

With the power off, locate the fresh food evaporator sensor (typically mounted on or near the fresh food evaporator coils, behind the rear panel inside the refrigerator compartment). Measure resistance across the two sensor terminals. Compare to the model's specification — a reading of infinity (open circuit) or near-zero (short) confirms sensor failure.

Professional Service

When to Call a Samsung Technician

⚠ Stop DIY if any of these apply

If forced defrost does not resolve 24E, the defrost sensor requires replacement. Accessing the fresh food evaporator involves removing the rear interior panel of the refrigerator compartment.

Estimated Repair Cost

$100 – $260

Exact quote before any work begins. No surprises.

📞 844-739-1647

FAQ

Frequently Asked Questions — Samsung 24E

5E relates to the freezer compartment defrost sensor. 24E relates to the fresh food (refrigerator) compartment defrost sensor. Samsung dual-evaporator models have two separate defrost systems — one for each compartment — and two separate sensor codes.
Initially yes — 24E disables the fresh food defrost cycle, but cooling continues. Over days or weeks, the fresh food evaporator will accumulate ice and cooling in the refrigerator compartment will gradually decline. Resolve 24E before this occurs.

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